Accountability in the Workplace - Why it's Important and How to Achieve it.

Updated: Jun 29, 2020



It starts with you

Accountability ties commitment to results. Accountability is what motivates us, pushes us and holds us in stead to complete what we have set out to do. Accountability is one of the essential cogs that will enable you to feel in control of your business or your role. Instilling accountability in your staff is difficult and you will struggle to do this if you do not start with yourself because to hold your team accountable you must first be accountable to your team.

This means setting your own goals, making them known to your team and reporting on the progress of these goals. If you don’t get something done, admit that you didn’t achieve what you set out to do and explain why. As a leader, those who follow your lead are going to follow your actions. The more you hold yourself accountable, the more your team will hold themselves accountable.

Mutually agree on goals

A goal is a desired result and can range from simple short-term objectives to long-term aspirations. A huge part of accountability lies in the mutually agreed goals you and your team set together. If your team has little to no input on the goals within your business operations, staff motivation will inevitably take a hit and you’ll find maintaining accountability challenging.

It’s integral that you sit down with your team and develop mutually agreed goals that will keep everyone on track. There are several platforms exist to help aid you in goal-setting and goal-monitoring. Project Management Websites such as Monday.com allow your staff to assign individual goals, monitor these goals and check them off when completed. No matter what system you choose, using a platform that enables cohesion and mutual understanding will ensure that everyone is on the same page.

Have check-Ins There is no use in setting goals and instilling accountability within your team if there aren’t regular check-ins to ensure milestones are being met. You need regular meetings with your team, typically weekly, to ensure that everyone is on the same page. For larger projects, you should have milestone meetings to ensure that you are achieving the short-term goals you have set. One huge component of holding your team accountable is ensuring that everyone is on the same page and doing so on a regular basis will allow you to do just that.

Be flexible and approachable Being accountable doesn’t mean hitting every target or goal. Accountability is understanding what you have on, where a project or objective is and knowing if it is no longer realistic. Identifying when an objective is going off track will enable you to remain accountable to yourself and your team. It is also a great opportunity to allow you to work together to put in contingency plans to get back on track and implement lessons learned.

Responsibility means accountability; accountability means ownership. A sense of ownership is the most powerful weapon a team can have. Accountability is the cog that keeps a business running, and it’s the job of everyone, yourself and your team, to keep that cog fully operational.


Get in touch

At The Epiphany Group, we offer the Accountability Program. Get a solid success plan and the systems, tools, knowledge and resources as well as the accountability to achieve it.


Telephone: 02 9197 8699 or 1800 387 246

Email: info@epiphanytraining.com.au


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T: 1800 387 246 

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