Janine Williams

Chief Operations Officer

The Epiphany Group


Janine is the Chief Operations Officer at The Epiphany Group and has over 20 years experience working in senior roles such as CEO, Business Coach, Content Development Manager and National Training Manager. Janine in engaged in the growth and development of a large portfolio of her clients' businesses and has facilitated numerous programs to hundreds of clients with her strengths residing in intuitive business coaching and high level communications. She has the ability to reach inside a business and see the possibilities. 


  • Certificate IV & Diploma in Work Health & Safety

  • Certificate III Retail Operations

  • Certificate IV Training and Assessment 


  • Grew a business from 12 to 100 stores; set up a master franchise agreement for marketing, supply chain and training.

  • Established outlets in Dubai, Singapore, NZ, UK as well as a National Platform. Established supply franchises in all Spotless run airports. 

  • Grew the team from 6 to 40 staff who were responsible for the 100 stores. 

  • Set up a training platform, content development and development and delivery roll out to all franchises that mapped to Certificate IV Competency Framework. This business unit became a profit centre. 

  • Transformed and scaled a business from $40M to $170M and Local to National footprint with consideration to International expansion in the pipeline. 

  • Integrated a troubled Executive Leadership Team to collaborate on a new business plan that addressed key areas such as succession planning; instigated financial transparency and dashboard reporting; developed a more viable profit model; provided an executive search campaign for two senior role.

  • Successfully implemented a National roll out of a Certificate III Retail Operations to over 7,000 staff members over a 5 year period. 

Successfully engaged by

  • MPA

  • Sumo Salad

  • Toyota

  • ADCO Constructions

  • Red Rooster

  • Rotric

  • Cadwell Construction

  • Lahey Constructions


"We are now a company who is aligned across all business areas and successfully developing a winning team with exemplary outcomes. Janine has been and continues to be a integral to our success. With her hands on, no hold barred approach we consider Janine much more than a consultant but rather a genuine partner who is an absolute pleasure to work with."​