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General Managers


A leadership and commercial development program.

As the global business landscape is ever changing, and complex, never has executive coaching and management training needs been more crucial.


Different times and different circumstances call for different leadership skills, therefore we believe that no matter where you are in your career, you can continue to build on your  management skills and commercial acumen.

Applications are now open 

Intended for executives who prioritise professional development, this general management program is designed to build on your leadership skills to drive commercial  performance and growth.


The program will further your management credentials, ensure you have the latest business management skills, and give you the confidence to respond to the challenges of today and prepare for those of tomorrow.

What to Expect

This program is an extension to your current executive level skillset. We want to reengage you with your career aspirations and goals, motivate and inspire you, and help you to broaden your perspectives and leadership skills.

Program Outline 

  • Module 1: Driving Business Performance 

  • Module 2: Theory of Management 

  • Module 3: Customer Experience Excellence  

  • Module 4: People and Processes 

  • Module 5: People and Culture 

  • Module 6: Finance Management 

If you are looking to be a market leader, to drive business growth and set yourself and your business apart from the rest, then this is the course for you.

Who you are

  • C-suite & Executive Leaders

  • Head of Operations 

  • General Managers  

What to expect

  • Duration: 6 months

  • 6x Full-day workshops

  • 5x Coaching Sessions

  • 3x Monthly webinars

  • Post-program check-in

  • Monthly support sessions to receive further guidance and support

Outcome A formidable leader 

Location Sydney

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“This program has made me a more adaptable leader to get more out of people.

By being more explicit about my vision and by being more assertive I’ve improved the way I develop staff and generate an increased level of motivation from the staff.”

Peter Toman | General Manager |  Sydney City Toyota 

Industry and Subject Instructors

Joe Mekertichian
Chief Executive Officer
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Joe has over 20 years of business management experience. Joe works with business leaders and owners to shape a unique strategic vision and design-related implementation plans. 

Janine Williams
Chief Operations Officer
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Janine is the Chief Operations Officer at The Epiphany Group and has over 20 years of experience working in senior roles such as CEO, Business Coach, Content Development Manager and National Training Manager.

Emma Jones
Marketing Manager
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Emma is known for her passionate customer advocacy that drives business transformation. Delivering global and local experience in solution-based strategies in the areas of marketing, communications, brand management and events, she is able to create and execute strategies that capitalise on opportunities within all professional environments.

Eboni Fogerty
Business Partner 
Marketing & System Implementation
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Eboni heads up the Systems Division and has worked across a variety of industries providing in process mapping, training manual development, cadet and graduate programs, IMS development and


Curious to learn more? Explore the program further