General Managers Program

Intended for executives who prioritise professional development, this general management program is designed to build on your leadership skills to drive commercial performance and growth.

The program will further your management credentials, ensure you have the latest business management skills, and give you the confidence to respond to the challenges of today and prepare for those of tomorrow.

This program is an extension to your current executive level skillset. We want to reengage you with your career aspirations and goals, motivate and inspire you, and help you to broaden your perspectives and leadership skills.

If you are looking to be a market leader, to drive business growth and set yourself and your business apart from the rest, then this is the course for you.

Training for General Managers and Business Leaders

This program is designed to take you through the full scope of what it takes to run a business. Encompassing the fundamentals of driving performance for a business, marketing and sales, people and culture, and finances.

Upon completion of the course you will be a complete business leader, with solid foundations in the broad skillset required to run a business and comfort and knowledge of how to handle the common challenges faced by a business leader.

Flexible Training Delivery

Our programs are delivered in a range of different formats to suit your business and situation. With group public intakes or bespoke sessions for your business our team will work with you to find the delivery method to help you get the most out of the sessions.

Who you are

  • C-suite & Executive Leaders

  • Head of Operations 

  • General Managers  

What to expect

  • Duration: 6 months

  • 6x Full-day workshops

  • 3x Monthly webinars

  • Post-program check-in

  • Monthly support sessions to receive further guidance and support

Cost $6,500 

Next Public Course Start Date:

Friday 26th August

Location: Sydney CBD

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To help you become a well rounded general manager and leader in your business we have designed a range of modules to cover during the program. These modules take you through the entire suite of skills needed to understand how to build performance and manage a business, to getting the best out of your people and processes.

Curious to learn more? Explore the program further

Module 2: Developing Business Performance

Create the foundation required to drive business performance. In this module you will become familiar with the success principles of strategic planning, that will enable you to drive change and transformation.

Module 1: Theory of Management

Delve deep into the fundamental role of a leader in today’s ever-changing environment. Understand who you are as a leader and what additional skills and commercial knowledge you need to maximise business growth.

Module 3: Customer Experience Excellence

Learn the importance of integrated sales and marketing efforts, plus the key drivers for a successful brand, marketing and communications strategy, including the digital space to set your business apart.

Module 4: People and Process

Explore people management techniques that will help your organisation meet goals and strategic objectives. Learn the key elements of project management and putting the right processes in place to ensure the success of your team.

Module 5: People and Culture

In this module you will learn how to inspire, mentor and coach your team. From attraction and recruitment to retention and separation, the right people management strategy is crucial to the success of businesses of all sizes.

Module 6: Finance Management

The success or failure of every business lies in the fundamentals of its financial performance and in this module, you will learn key accounting and corporate finance strategies to identify and mitigate commercial risk.


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“This program has made me a more adaptable leader to get more out of people.

By being more explicit about my vision and by being more assertive I’ve improved the way I develop staff and generate an increased level of motivation from the staff.”

Peter Toman | General Manager |  Sydney City Toyota 

Industry and Subject Instructors

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Joe Mekertichian
Chief Executive Officer
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Joe has over 20 years of business management experience. Joe works with business leaders and owners to shape a unique strategic vision and design-related implementation plans. 

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Janine Williams
Chief Operations Officer
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Janine is the Chief Operations Officer at The Epiphany Group and has over 20 years of experience working in senior roles such as CEO, Business Coach, Content Development Manager and National Training Manager.

Mychal Whittle
Head of Marketing
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Mychal looks after the Marketing Division of the Epiphany Group. He has experience working across businesses of all sizes from global corporates to small start ups. His background started in digital marketing but has worked across digital, PR, brand and strategy.

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Eboni Fogerty
Business Partner 
Marketing & System Implementation
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Eboni heads up the Systems Division and has worked across a variety of industries providing in process mapping, training manual development, cadet and graduate programs, IMS development and