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General Managers


From finance and budgeting, operations to HR, marketing, client relationships and customer service. General Managers need to keep multiple plates spinning – at all times.

This program prepares general managers for managing the multiple facets of a business – as well as lifting the lid on how each area of the business operates.

Finally, the program also reviews the skills, characteristics and mindset of a successful General Manager.


Is this you?

Applications are now open 

Your General Manager will learn useful tools to put into action after each workshop. They will also engage in a monthly coaching session to receive further support and guidance. This program will equip your General Manager with everything they need to drive your company to success.

What your General Manager will learn

The General Manager Competency Framework can be applied in a number of ways to achieve the best performance from your General Manager.

The program includes: 

  • Identifying strengths and areas for improvement

  • Career planning and professional development 

  • Marketing, HR, finance, operations and high performing teams

  • Performance measurement and 360° assessments

Who this program is for?

General managers who want to develop their skills to drive business results. 

Program Content 

Duration: 6 months

  • 6x full-day workshops

  • 5x Coaching Sessions

  • 3x monthly webinars

  • Post-program check-in

Outcome: A formidable GM

Next starting date

1 July 2021




“This program has made me a more adaptable leader to get more out of people, by being more explicit about vision and by being more assertive I’ve improved the way I develop staff and generate an increased level of motivation from the staff.”

Peter Toman | General Manager |  Sydney City Toyota 

Industry and Subject Instructors

Headshot photo of Joe Mekertichian of The Epiphany Group
Joe Mekertichian
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Joe has over 20 years of business management experience. Joe works with business leaders and owners to shape a unique strategic vision and design related implementation plans. 

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Janine Williams
Chief Operations Officer
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Janine is the Chief Operations Officer at The Epiphany Group and has over 20 years experience working in senior roles such as CEO, Business Coach, Content Development Manager and National Training Manager.

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Katie Whitehorn
Human Resources Advisor
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Katie is a highly skilled and motivated individual who has extensive knowledge within HR. Katie utilises her many years of experience within Human Resource roles to establish long lasting relationships and uphold a high standard of professionalism.

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Eboni Fogerty
System Implementation Manager 
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Eboni heads up the Systems Division and has worked across a variety of industries providing in process mapping, training manual development, cadet and graduate programs, IMS development and


Curious to learn more? Explore the program further

T: 1800 387 246 



Sydney: Suite 4 6 Cowper Wharf Road, Woolloomooloo NSW 2011

Brisbane: Level 54, 111 Eagle Street, Brisbane QLD 4000

Melbourne: Collins Street Tower, 480 Collins Street, Melbourne VIC 3000

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